For support you should first read the appropriate section of this manual and the context sensitive help available within HIARCS Chess Explorer.

If something is not working please consult the HIARCS Chess Explorer FAQ page for the product:

In the event you are unable to resolve the issue you can email the HIARCS team

You may also wish to consult the HIARCS chess forum

Any updates issued for HIARCS Chess Explorer will be available from Information about any updates will be emailed to you and can be reached by using the Help->Check for updates menu option.