HIARCS Chess Software for PC Windows, Apple Mac and iPhone/iPad Chess Explorer FAQ
World Championship winning computer chess software program & downloads for chess database, analysis & play on PC, Mac and iPhone


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HIARCS Chess Explorer for Mac FAQ

HIARCS Chess Explorer for Mac is a very intuitive and easy to use product with context sensitive help, a detailed searchable manual and many in product tips to assist you. The page captures the frequently asked questions about the product to assist you. For a list of features and versions we have released please see the Chess Explorer page.

  1. How do I install HIARCS Chess Explorer?
  2. How do I access help for the product?
  3. Do you have a quick overview of the product?
  4. Do you have help videos for the product?
  5. What levels does HIARCS Chess Explorer have for weaker players?
  6. Does HIARCS Chess Explorer support the latest MacOS Catalina?
  7. Does HIARCS Chess Explorer support the new Retina Mac Book Pros?
  8. I am having problems activating and running engines


How do I install HIARCS Chess Explorer?

When you purchase HIARCS Chess Explorer you will be sent an email with a download link where you can download the HIARCS Chess Explorer installer. To download the HIARCS Chess Explorer Installer please click on the link you were sent immediately after purchase. Once it is downloaded you will have the installer on your Mac:

Double click the HIARCS Chess Explorer Installer to begin the installation...

The installer will guide you though the installation process in simple steps. Click continue to proceed.

The Software License Agreement will then be displayed. You need to accept the terms of the End User License Agreement in order to be able to proceed to install and use the HIARCS Chess Explorer software.

Once you have agreed to the software license agreement you can begin installation of the software by clicking the Install button.

The HIARCS Chess Explorer software is now installed on your computer, this will only take a minute or two. Once the installer is complete you will get the following dialog confirming successful installation.

HIARCS Chess Explorer is now installed on your computer.

You can now drag the HIARCS Chess Explorer package from the /Applications folder to the Dock bar too make it easy to launch the application in future.


How do I access help for the product?

HIARCS Chess Explorer is a very easy to use product which has embedded help, pop up tips for commands, context sensitive help and a detailed indexed, searchable manual. The context sensitive help can be accessed from help menu or directly from the keyboard:

You can get access to detailed help in many ways:


HIARCS Chess Explorer Help provides an indexed, searchable Windows help system which includes detailed help on every part of the product


Pressing the F1 key on most Windows and dialogs will give context sensitive help information directly relevant to your current use of the product.


There is a 108 page PDF manual included in the Documentation folder which details how to use the product.


Since version 1.4 there are also help videos accessible from the Help menu.

As well as all this detailed information, the product itself is intuitive to use with well planned menus and short cut icons giving quick access to functionality for novices and experts alike.

We now have an online JavaScript help manual for HIARCS Chess Explorer available here.


Do you have a quick overview of the product?

You can view a quick tour of the product here:


There are also overview videos here.

Do you have help videos for the product?

Yes we have many help videos which you can view on our Mac HIARCS Chess Explorer video page. You can also access help videos directly from inside the product from the Help menu.

What levels does HIARCS Chess Explorer have for weaker players?

HIARCS Chess Explorer offers specially weakened levels with new enhanced play realism for weaker players. These levels start from a complete novice/beginner at 750 Elo and should be suitable for even players who have just learnt the moves. It has all the strengths of opponent from that beginner stage all the way through the different standards including novice, hobby, club, team, strong club, expert, master, International Master, Grandmaster and beyond.

Theses handicap levels and opponents have had significant new work done on them to improve the realism of the play and provide interesting opponents to play against and improve.

During play against these opponents the integrated coach pays particular attention and is able to offer advice and point out missed opportunities and mistakes to help you improve.


Does HIARCS Chess Explorer support the latest Mac OS Catalina?

Yes, HIARCS Chess Explorer was designed and developed for all modern Mac OS version including 10.15 Catalina. The latest HIARCS Chess Explorer runs on  any Apple OS version since 10.10  Yosemite to the latest `10.15 Catalina.

We also have a version for older Apple Mac computers running 10.7 Lion, 10.8 Mountain Lion and 10.9 Mavericks.


Does HIARCS Chess Explorer support the new Retina Mac Book Pros?

Yes, HIARCS Chess Explorer takes advantage of the latest Retina based Apple Mac Book Pros. HIARCS Chess Explorer displays chess board and piece set graphics without any loss of quality up to 2400x2400 pixels. Furthermore high DPI fonts and widgets are displayed on Retina based Apple Macs.


I am having problems activating and running engines, can you help?

When activating the product please ensure you have entered the license name and code exactly as given to you. The easiest way to do this is to use Copy and Paste. You can copy by highlighting the text to copy and using the Cmd+C key combination. To paste click in the empty field (e.g. Code field) and use the Cmd+V key combination to paste the code.

All our licenses are checked as valid before they are emailed to you. There is a video on installing and activating HIARCS Chess Explorer on our video page here.

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"generally I use HIARCS." - Five time World Chess Champion Vishy Anand, in a recent interview when asked what chess program he uses to analyse with
"HIARCS is much better positionally than Deep Blue." - Garry Kasparov 1997 (after game 5 of the rematch)

World Chess Champion, Vishy Anand, used "Powerful" HIARCS machine in preparations for his 2010 & 2012 world title matches

"This level of service is one other big reason to buy HIARCS." - John Jackson

Highest performance reached depends on computer used. Computer Chess Software with world class chess engine playing strength.
HIARCS is designed and developed by Mark Uniacke in England.

*VAT and local sales tax may be applicable. Prices given in GBP, USD and EUR and subject to change without notice.
Other currencies are subject to conversion rates from GBP.

HIARCS is a trademark of Applied Computer Concepts Ltd. All other product trademarks acknowledged.
Copyright 1991-2019 Applied Computer Concepts Ltd. All rights reserved. Last modified: Thursday December 12, 2019.
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